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Call Us

Helpline No.

For any enquiries Call our Helpline no's

1-800-267-9966 (Toll Free)

1-860-266-9966 (Local Charges Apply)

Callers outside India only:

080-67603700 (Charges Apply)

Customer Helpline Service Call Flow

Call Center Timings: 9.00 A.M. to 9.00 P.M.
Monday to Saturday.

Information on SMS

Policy Information now starts from your fingertips. You can now avail of the following services by sending an SMS TO 5676799. You will receive a revert within 1 business day.

Service
SMS to be sent
Number
MOBILE NUMBER REGISTRATION
REG ;space> 10 digit policy no <space>(Insured's DOB in DDMMYYYY format) <space> (Sum Assured)
NAV AND FUND VALUE
NAV <space> 10 digit policy no
POLICY INFORMATION
POL <space> 10 digit policy no
EMAIL ID UPDATION
EMAIL <space> 10 digit policy no <space> email address
PREMIUM CERTIFICATE
PCT <space> 10 digit policy no <space> email address (in case you wish to receive by email, else will be sent to your communication address) <space> financial year (yyyy-yyyy format)
RENEWAL PREMIUM RECEIPT
RPR <space> 10 digit policy no <space> email address (in case you wish to receive by email, or it will be sent to your communication address)
UNIT STATEMENT
UST <space> 10 digit policy no <space> email address (in case you wish to receive by email, or it will be sent to your communication address)
HELPLINE SHORTCODES
To get the list of SMS shortcodes, please send HELP to 5676799 Summary of all short codes within 2 minutes